Unique Interviews – Robert Permain – Videographer18th January 2024
The mouth-watering chef special of Sandwich magazine31st January 2024
At Unique Magazines, we pride ourselves on understanding and adapting to the dynamic nature of life. We know that changes happen, and we’re committed to providing you with the most flexible, worry-free subscription experience possible. Let’s explore how our flexible subscriptions work and how they can benefit you.
Cancelling Your Subscription: Hassle-Free and Understanding
What if you no longer want your subscription?
Life can be unpredictable, and we get that. If you find yourself needing to cancel a subscription, simply reach out to our friendly customer service team. They are there to help you cancel your order and refund the balance of your subscription, no questions asked. We only charge a nominal admin fee of £5, and the rest of your balance will be refunded promptly.
Dealing with Unforeseen Magazine Issues
What if the magazine you ordered isn’t available anymore?
Sometimes, a magazine may cease publication or become unavailable. We usually find out about these changes early and take immediate action. If your chosen magazine becomes unavailable, we will automatically cancel your order and credit your account. You’ll receive an email notification about the cancellation and the credit amount. This credit is flexible – use it to order any other magazine from our extensive collection. Prefer a refund? No problem. You can request a refund either through the email we send or via your account section, and our customer service team will process it without delay.
Address Changes Made Simple
Need to change your address?
We understand that moving is a part of life. If you need to change your subscription address, just contact our team via email or phone. We’ll update your address immediately, ensuring your magazines reach you at your new location without any interruption.
Adapting to Magazine Frequency Changes
What if your magazine changes its publication frequency?
Our subscription model is based on the number of issues, not the duration. For instance, a monthly magazine subscription typically includes 12 issues over 12 months. If the magazine alters its frequency, rest assured your subscription will continue until all purchased issues are delivered. If the magazine publishes more frequently, your subscription might conclude earlier, but you’ll still receive all the issues you’ve paid for as soon as they’re published.
Compassionate Handling of Sensitive Situations
What if a family member with a subscription passes away?
We handle such situations with the utmost sensitivity and care. If a family member with a subscription passes away, please contact us. We will cancel the subscription and ensure any outstanding balance is returned to the family.
At Unique Magazines, your satisfaction and convenience are our top priorities. Our flexible subscription options are designed to give you peace of mind and confidence in your magazine subscriptions, no matter what life throws your way. If you have any questions or need assistance, our customer service team is just a call or email away, ready to provide you with the support you need.
Choose Unique Magazines, where flexibility meets reliability.